FAQs

How do I register? Can I checkout without registering? What are the benefits of registering ?

You can register by providing “Billing details” at checkout page. After filling your address details click on the checkbox “Create an account” to register with us.
Without registering or creating an account you can checkout the page by filling your address details and Place order.
By registering with us you can view and track your orders any time by logging into your account as “Returning customer”. Registered member also enjoy exclusive previews and updates by subscribing to our newsletter.

 

 When my order will be shipped ?

After your payment is verified, it takes up to 2-4 hours to process and ship your order. We promise the fastest delivery.

 

How do I make payments using Razorpay? How does it work ?

Razorpay is the easiest way to make payments online. While checking out your order, you will be redirected to the Razorpay website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful payment, a payment advice will be automatically generated for your order.

 

How much do deliveries cost ?

FREE HOME DELIVERY on “Order value above Rs.499”. There is a Rs. 50 delivery fee if the order value is less than Rs. 299.

Rs. 30 delivery fee if the order value is above Rs. 300 and less than Rs.499.

 

How can I contact you ?

You can always call / Whatsapp on 8777319144 or mail us at sastataaza@gmail.com 

 

Is your website secure ?

Yes! On any page where we ask you to enter your address, phone number, or credit card information, we use secure socket layer (SSL) to encrypt the communication.

What are the different mode of payments ?

You can pay for your order in sastataaza.com using the following payment methods- Cash-On-Deliver, Credit/Debit card, UPI, Google Pay and PayTm.

 

How will I ask for refund/replacement for any wrong delivered product ?

You can Email us to sastataaza@gmail.com or call our number 8777319144 and ask for refund/replacement. A Refund statement will be initiated after receiving your complaint. Amount will be refunded in your original mode of payment within 7-10 business days.